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Royal TSX and macOS 10.14 Mojave

Update 6 (2018-10-17):
The issue mentioned in the previous update has now been fixed and released as part of Royal TSX 3.3.2. If you’re using macOS Mojave, please ensure that you’re running the latest version of Royal TSX available from our website.

For the best experience and full Mojave compatibility, including dark mode, please consider giving our public beta of Royal TSX 4.0 a try.

If you’re still running into issues with Royal TSX on macOS Mojave, please contact us!

Update 5 (2018-09-24):
Happy Mojave day everyone! We worked hard over the last couple months to ensure Royal TSX will be compatible with macOS Mojave once it’s released to the public.

If you’re already using macOS Mojave or plan to update later, we strongly suggest to update to the public beta of Royal TSX 4.0 which offers full Mojave compatibility (including dark mode).
In case you decide against updating to the beta, please ensure that you have at least Royal TSX 3.3.2. Every prior V3 release will have issues when run on macOS Mojave.

There’s still a known issue in a third party library that we’re using in Royal TSX (the mono framework; link to bug report) which results in Royal TSX showing various visual artifacts. If you run into any of the following issues, please let us know:

  • Visual artifacts when resizing window
  • The stoplight buttons (close, minimise, full screen) go missing when hovering over them
  • Incorrect/missing animation when entering or exiting full screen
  • Inability to expand or collapse navigation panel (sidebar) items
  • The navigation panel (sidebar) appears fully black
  • Any view that offers a scrollbar stops being able to be scrolled
  • CoreAnimation errors logged to Console.app

A workaround for this bug is included in the latest Royal TSX 4.0 beta. We plan to include this workaround in V3 as well once we gather enough feedback and can release it with confidence.

If you encounter any of the mentioned issues or have other feedback related to Royal TSX on macOS Mojave, don’t hesitate to contact us!

Update 4 (2018-07-23):
The first public beta of Royal TSX 4.0 which will offer full Mojave compatibility (including dark mode) is now available. Please give it a try and let us know if you encounter any issues! Thx!

Update 3 (2018-07-16):
A new Royal TSX beta update (V3.3.1.2) is out now which attempts to resolve the scrolling issue. If you give the beta a try and still encounter the issue, please let us know! Thx!

Update 2 (2018-06-20):
Unfortunately, DP2 doesn’t fix the crash when scrolling the navigation panel. We’re still investigating what’s causing this. Unfortunately, Apple hasn’t responded to our bug report yet.

Update 1 (2018-06-15):
The first Royal TSX beta update (V3.3.1.1) is now out which somewhat improves compatibility with macOS 10.14 DP1. Specifically, a bug has been resolved that caused the application to crash when closing Remote Desktop connections. Please note that the problem that causes the app to hang when scrolling the navigation panel is still unresolved.

Original post (2018-06-14):

Hello early adopters,

now that the first developer preview of macOS 10.14 Mojave has been released, we wanted to give you a quick update on Royal TSX’ compatibility with the new OS.

Like with every beta OS, we want to remind you that we do NOT generally support beta/developer preview releases and we do NOT recommend to install OS betas if your daily workflow depends on Royal TSX. However, it’s obviously in our own interest that our products are compatible as soon as possible. For more information please see this KB article.

In the case of 10.14 DP1 we unfortunately have to report that Royal TSX is NOT compatible at the moment. Royal TSX randomly hangs/freezes when scrolling the navigation panel (sidebar) as well as other list views. While we’d love to fix whatever is causing this, we haven’t been able to track down the source of the problem yet.

We filed bug reports with Apple and hope that whatever is causing the hangs gets fixed in one of the next developer preview releases of macOS Mojave. If you would like to help us get this resolved, please also file bug reports with Apple. The more reports/dupes they get the more likely it is that the issue gets resolved.

Thx for your understanding,
The Royal Applications Team



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